| AGED | Accommodation | Old Age Pensions | Employment | Concessions | Assistance & Complaints | |
| APPEALS | Destitute | Transport | Home-nursing/Baby Sitting | Befriending - social | ||
| CONSUMER | Advice Information | Complaints | Legislation | Repairs | Business Advice | |
| EDUCATION | Education & Training | Funding / Bursaries | Vocational Training | Adult Education | Educational Enterprises | |
| EMPLOYMENT | Jobs wanted & offered | Wage Disputes/ pay notice* | UIF | Pensions | Compensation | Unfair Dismissal |
| FAMILY | Divorce Family & Marriage | Welfare | Support / Maintenance | Children/Adoption | Addiction | Missing Persons |
| FINANCIAL | Loans / Banks / Investments | Debts / Hire-purchase / Blacklisting | Fraud | Insurance / Taxation | Funerals / Wills / Estates | Accident Claims |
| HOUSING/PROPERTY | ††††††Accommodation | Eviction / Notice | Rental / Lease | Sale / Purchase / Transfer | Neighbours | Admin Problems |
| LEGAL | Action or Advice needed | Court Cases | Complaints against Lawyers | Police | Prison: letters from prisoners | Constitutional rights |
| LEISURE | Hobbies & Sports | Social Contacts | Travel & Holidays | |||
| MEDICAL | Services / Clinics | Disability Pensions | Mental Health | Sexual Enquiries HIV/Aids | Medical Aid Accounts | Physical Abuse |
| MISCELLANEOUS | Information | |||||
| MUNICIPAL | Rates / Accounts | Pollution / noise | Services / Neigh- bourhood problems | Traffic Department | Regulations | |
| OFFERS OF HELP | Volunteers | Disposal of Goods | Services | |||
| REGISTRATION | Births / Marriage / Death / Certificates | ID / Passports | Trade & Licences | Resident Permits / Asylum | Voting | |
| NON SOUTH AFRICANS | Labour / Jobs / Pensions | Asylum Permits / ID documents | Accommodation | Legal / Police | Family / Welfare | Financial |
Our Services
Dikeletsong Citizens' Advice Bureau of Pretoria is an organisation of volunteers operating out of offices in the Kutlwanong Democracy Centre in downtown Tshwane.
DCAB offers services, free of charge, to anyone who needs advice, help (non-financial), or information. Services range from labour related problems (retrenchments, dismissals, unfair dismissals and pay disputes); financial problems (pensions, debts and loans) and UIF related problems to personal problems (health, family, marriage, educations, estate, consumer and various legal problems).