Our Services

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Dikeletsong Citizens' Advice Bureau of Pretoria is an organisation of volunteers operating out of offices in the Kutlwanong Democracy Centre in downtown Tshwane.

DCAB offers services, free of charge, to anyone who needs advice, help (non-financial), or information. Services range from labour related problems (retrenchments, dismissals, unfair dismissals and pay disputes); financial problems (pensions, debts and loans) and UIF related problems to personal problems (health, family, marriage, educations, estate, consumer and various legal problems).

AGED Accommodation Old Age Pensions Employment Concessions Assistance & Complaints  
APPEALS Destitute Transport Home-nursing/Baby Sitting Befriending - social    
CONSUMER Advice Information Complaints Legislation Repairs Business Advice  
EDUCATION Education & Training Funding / Bursaries Vocational Training Adult Education Educational Enterprises  
EMPLOYMENT Jobs wanted & offered Wage Disputes/ pay notice* UIF Pensions Compensation Unfair Dismissal
FAMILY Divorce Family & Marriage Welfare Support / Maintenance Children/Adoption Addiction Missing Persons
FINANCIAL Loans / Banks / Investments Debts / Hire-purchase / Blacklisting Fraud Insurance / Taxation Funerals / Wills / Estates Accident Claims
HOUSING/PROPERTYAccommodation Eviction / Notice Rental / Lease Sale / Purchase / Transfer Neighbours Admin Problems
LEGAL Action or Advice needed Court Cases Complaints against Lawyers Police Prison: letters from prisoners Constitutional rights
LEISURE Hobbies & Sports Social Contacts Travel & Holidays      
MEDICAL Services / Clinics Disability Pensions Mental Health Sexual Enquiries HIV/Aids Medical Aid Accounts Physical Abuse
MISCELLANEOUS Information          
MUNICIPAL Rates / Accounts Pollution / noise Services / Neigh- bourhood problems Traffic Department Regulations  
OFFERS OF HELP Volunteers Disposal of Goods Services      
REGISTRATION Births / Marriage / Death / Certificates ID / Passports Trade & Licences Resident Permits / Asylum Voting  
NON SOUTH AFRICANS Labour / Jobs / Pensions Asylum Permits / ID documents Accommodation Legal / Police Family / Welfare Financial